How ConstructFlow handles website and platform privacy.

Policy scope

This Privacy Policy explains how ConstructFlow collects, uses, stores, and shares information from public website visitors, SaaS customers, account users, invited reviewers, vendors, and other external project participants who access ConstructFlow services.

Information we collect

We may collect information you provide directly, information generated through use of the website or platform, and information supplied by your organization, project owner, general contractor, construction manager, design professional, consultant, subcontractor, vendor, or other authorized project participant.

• Contact details, company information, account credentials, role assignments, permissions, support messages, sales inquiries, billing references, and communication preferences.
• Project-related records uploaded to or created in ConstructFlow, including workflow items, review packages, logs, forms, comments, review actions, attachments, PDF documents, coversheets, approvals, rejections, timestamps, audit trails, alerts, and version history.
• Technical and usage data such as IP address, browser type, device identifiers, pages viewed, access times, authentication events, feature usage, error logs, cookie data, analytics data, and security telemetry.

How we use information

ConstructFlow uses information to operate the public website, provide the SaaS platform, administer customer accounts, support collaborative construction workflows and project records, maintain project history, secure the service, and communicate with users.

• To route workflow items, manage permissions, preserve version control, process comments and review actions, generate alerts, produce document outputs, and maintain project-specific records.
• To provide customer support, respond to inquiries, evaluate requests, improve features, debug errors, monitor performance, detect misuse, prevent fraud, and protect accounts and infrastructure.
• To comply with applicable law, enforce agreements, preserve evidence, respond to legal process, and protect the rights, property, and safety of ConstructFlow, customers, users, and the public.

Cookies, analytics, and security tools

ConstructFlow may use cookies, similar technologies, analytics tools, and anti-spam or security services to keep the site functional, understand visitor activity, remember preferences, protect forms, and help secure accounts. Browser settings may allow you to block or delete cookies, but some features may not work correctly without them.

Project collaboration and visibility

ConstructFlow is designed for multi-tenant construction collaboration. Information entered into a project workspace may be visible to customer administrators, assigned team members, invited external reviewers, vendors, consultants, and other users according to project settings, account permissions, workflow roles, and customer instructions.

Customer content and documents

Customers and authorized users control the accuracy, legality, classification, and permissioning of documents and project records they submit to ConstructFlow. ConstructFlow processes that content to provide the service and does not claim ownership of customer project documents merely because they are uploaded to or processed by the platform.

Search, OCR, and AI-assisted processing

ConstructFlow may process uploaded documents, comments, summaries, extracted text, OCR results, metadata, and related project content to support search, retrieval, summaries, workflow automation, and document review features. Automated or AI-assisted features are tools for productivity and do not replace professional judgment, contract administration duties, code review, engineering review, legal review, or customer approval processes.

Service providers and infrastructure

ConstructFlow may share information with service providers and infrastructure vendors that help operate, host, secure, store, analyze, support, and improve the website and SaaS platform. These providers may include cloud hosting, file storage, email delivery, analytics, authentication, security, payment, logging, search, and support services.

Security and retention

ConstructFlow uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. No website, network, storage system, or SaaS service can be guaranteed to be completely secure. ConstructFlow may retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, preserve audit history, and support legitimate business needs.

Legal rights and disclosures

Depending on your location and relationship with ConstructFlow or a customer account, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding certain personal information. ConstructFlow may also disclose information if required by law, court order, subpoena, regulator request, contract enforcement, security investigation, business transfer, or to protect rights and safety.

Third-party websites

The website and platform may link to third-party websites, documents, tools, or integrations. ConstructFlow is not responsible for the privacy, security, content, or practices of third parties that are not controlled by ConstructFlow.